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at least once a year. go to annual credit report.com. it's a government-run site. you can print your report for free. go through line by line and write down any errors. finally, gather proof and contact each of the three credit bureaus. by law, they have 30 days to respond. if they don't, go to the spc or our state's attorney general. renee has had to rebuild her credit, but it's been a painful lesson. >> what i figured out, you're at the mercy of the credit bureau. >> what a nightmare for renee. you said she caught it, but caught it too late? >> she did. make those calls. the ftc telds me, if you get nowhere, contact them directly. they're policing these agencies more now than ever. >> in the meantime, you made calls for renee, will they look at her report again? >> they said they would and they'd get back to us. >> paula, thank you. much more ahead, air rage on the rise. you'll remember this passenger here, duct-taped by the crew and passengers. tonight, the newest headline, this baby allegedly hit in the face by a passenger for crying. tonight we ask, what is going on? >>> later tonight,
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